Terms of Use

1. Introduction

Feepayr.com is an online fee payment portal developed and owned by MasterSoft ERP Solutions Pvt. Ltd., Nagpur, India (“MasterSoft”). The Portal is provided to educational institutions (Colleges, Schools, and Universities) on a Software-as-a-Service (SaaS) basis to facilitate fee collection from their students.

By accessing or using Feepayr.com, Users (students, parents, or authorized representatives) agree to comply with this Policy and the Terms of Use available on the Portal.

2. Nature of Services

- Feepayr.com is only a technology platform for enabling online fee payments to educational institutions.

- All fees paid by students are directly credited to the bank account of the respective Institution through authorized Payment Gateways (PGs) as per RBI norms.

- MasterSoft does not collect, hold, or use any student’s personal or financial data for its own purposes

3. User Access & Responsibility

- Access to Feepayr.com is restricted to registered Users with valid login credentials provided by their Institution.

- Any attempt to access using invalid, stolen, or borrowed credentials is strictly prohibited.

- Users are responsible for maintaining confidentiality of their login information and for all transactions carried out under their account.

4. Permitted Use

- Users may only use the functions and menus available on the Portal.

- Any attempt to hack, modify, disrupt, or gain unauthorized access to the system will be treated as a violation under Information Technology Act, 2000 and other applicable laws.

- MasterSoft reserves the right to restrict or terminate access in case of misuse or breach of these conditions.

5. Monitoring

By using this Portal, Users acknowledge and consent that their activities on the Portal may be monitored by MasterSoft for ensuring system integrity, security, and compliance.

6. Data Privacy & Security

-Student details entered in the Portal are stored only for institutional and regulatory purposes.

-MasterSoft does not sell, trade, or exploit personal/student information.

-Transactions are processed securely through third-party Payment Gateways.

-While adequate technical safeguards are applied, MasterSoft cannot guarantee absolute protection against cyber risks. Users are advised to take standard precautions when accessing the Portal.

7. Payments, Failures & Disputes

-Payment processing is carried out by authorized Payment Gateways and banks.

-MasterSoft is not responsible for delays, failures, or double charges caused by third-party PGs, banks, or internet/network issues.

-Any disputes regarding payments (including refunds, chargebacks, or reconciliation) must be taken up directly with the concerned Institution and/or Payment Gateway / Banks.

8. Intellectual Property Rights

-Feepayr.com, including its design, software, and all related intellectual property, is the property of MasterSoft ERP Solutions Pvt. Ltd.

-No part of the Portal may be copied, modified, distributed, or reverse-engineered without prior written consent from MasterSoft.

9. Limitation of Liability

-MasterSoft provides Feepayr.com on an “as is” basis and does not guarantee uninterrupted or error-free operation.

-MasterSoft shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the Portal.

-The Institution remains responsible for the accuracy of fee amounts, due dates, and refund/cancellation policies.

10. Changes to Policy

MasterSoft reserves the right to update, modify, or discontinue any part of this Portal or its terms at any time without prior notice. Users are expected to review the Policy periodically for updates.

11. Governing Law & Jurisdiction

This Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to the use of Feepayr.com shall be subject to the exclusive jurisdiction of the courts in Nagpur, Maharashtra, India.